The safety and well-being of young people in care or educational settings are vital, yet the approach to security in these environments must be handled with care and nuance.
In recent years, a growing consensus has emerged: security agents in youth facilities must be seen not as enforcers, but as guardians — protectors, mentors and role models dedicated to fostering an environment that is both safe and nurturing. At EPS, we champion this philosophy and believe it’s fundamental for protecting the next generation.
Why the “Enforcer” Model Falls Short
Traditional security paradigms too often focus on enforcement, strict rule adherence and rapid escalation of incidents. While well-intentioned, such approaches can:
- Erode trust. Authoritarian tactics may alienate young people, impeding positive relationships with adults in authority.
- Escalate conflict. Overly punitive responses to minor infractions can intensify situations and create adversarial dynamics within facilities.
- Stigmatize residents. Treating youth as “problems to be managed” rather than individuals in need of support can damage self-esteem and hinder rehabilitation efforts.
Data and experience show that youth development flourishes in positive, supportive settings that prioritize de-escalation and restorative practices over punishment.
The Guardian Approach: Building Trust and Safety
EPS employs a different model. Our agents in youth facilities act first as guardians:
- Building rapport. Security professionals take time to learn names, listen and understand the daily realities facing the youth they support.
- Role modeling. By demonstrating respect, patience and fairness, EPS agents show young people what positive adult relationships look like.
- Focusing on prevention. Rather than waiting for problems to occur, agents at EPS proactively create a sense of safety through presence, communication, and engagement.
Essential Skills for Guardianship
Security agents in youth facilities need a specialized skillset, including crisis de-escalation, trauma-informed care, cultural sensitivity and discretion:
- Crisis de-escalation. Trained to recognize and diffuse tense situations calmly, without the use of force unless absolutely necessary.
- Trauma-informed care. Understanding the backgrounds and challenges these youths face, and tailoring responses to minimize further harm or distress.
- Cultural sensitivity. Appreciating diverse identities and experiences, supporting inclusivity at every turn.
- Discretion and privacy. Maintaining confidentiality and handling sensitive matters with empathy and care.
Our Commitment to Best Practices
At EPS, we invest in ongoing training for our personnel. This includes equipping agents with tools to resolve conflicts through dialogue and accountability, not punishment.
Our staff also work closely with educators, counselors and social workers to provide holistic support to facility residents. Finally, we routinely seek input from youth and staff to ensure our approach evolves with the changing needs of the facility.
The benefits of this guardian-style approach are clear:
- Reduced incidents of violence and restraint.
- Increased sense of safety and belonging among youth and staff.
- Greater trust between residents and security professionals.
- More effective rehabilitation and personal growth for at-risk youth.
Conclusion
Security in youth facilities is no longer about enforcement. It’s about guardianship. EPS is proud to be at the forefront, providing security professionals who protect, support and empower. By redefining the role of security agents, we help youth facilities become safer, more compassionate places where young people can heal, grow, and thrive.
If you want to learn how EPS can bring this guardian philosophy to your youth facility, contact us today.
