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Tag Archives: terrorism

homeland security graphic

By: Stuart J. Visnov, Chief Executive Officer, Echelon Protection & Surveillance
Word count: 554

homeland security graphicAs we observe the passing of the 17th anniversary of the September 11 attacks, the U.S. Department of Homeland Security (DHS) has reissued the National Terrorism Advisory System (NTAS) Bulletin to underscore the ongoing terror threat at home that continues to demand our attention.

The NTAS has been reissued seven times since it was first released in December of 2015. The Department of Homeland Security deemed it necessary to reissue the bulletin at this time based on assessments of the current environment.

Foreign terrorist organizations want to sow chaos and fear by attacking Americans both at home and abroad. These groups have become increasingly sophisticated in their ability to exploit technology, including social media applications, to instigate or guide individuals already in our country to commit terrorist acts which may include the use of vehicles, small arms or homemade explosive devices.

DHS is actively engaged in efforts to disrupt such activities and is committed to preventing threats to the public, working closely with the Federal Bureau of Investigation (FBI) as well as foreign counterparts. DHS and FBI provide information and assessments to state and local law enforcement and business owners in the private sector. Heightened law enforcement and security activity may be visible at some public events and spaces.

Crowded places and other soft targets, such as sports arenas, shopping venues and transportation centers draw large numbers of people but have limited security in place. This can make them vulnerable to attack. Terrorist groups are well aware of the opportunity soft targets present to easily inflict harm to many people using unsophisticated methods such as attacks using rented vehicles.

Because DHS’s primary mission is to protect the American people, the Department actively fosters collaboration between the private and public sectors to heighten security and minimize risks in crowded spaces, large events and public gatherings. The public and private sectors working together on security efforts is critical to enhance the safety of people in locations such as parks, restaurants, transportation centers and event venues. The Department offers free tools and resources to assist communities in implementing security measures.

Secretary of Homeland Security Kirstjen M. Nielsen recognizes that communities are the first line of defense in keeping the public safe and secure and that one of our greatest assets against terrorist activities at home is an informed and vigilant public.

You can stay informed by listening to public announcements from local and safety officials concerning potential threats. You can also help by reporting any suspected terrorist-related activities to local law enforcement or by dialing 911.

Resources are also available for businesses to plan and be ready for incidents or attacks. A four-step plan can be applied to help businesses and their and employees be better prepared to ensure their safety: Connect, Plan, Train, and Report.

An engaged community along with informed and prepared individuals provide a strong defense against possible terrorist threats to our homeland. However, DHS does not want to discourage Americans from continuing to attend public events, travel, or freely go about their daily lives. Simply being alert and prepared can help all of us increase our collective safety. Be responsible for your own personal safety, know where emergency exits are located, be vigilant in public spaces and report suspicious activity.

For more information, and to read the full DHS bulletin, please click here.

Photo of security guard shirt back

By: Stuart J. Visnov, Chief Executive Officer, Echelon Protection & Surveillance
Word count: 726

Active ShooterIn the 2 weeks between Part One and Part Two of this blog there have been 2 more “mass shootings.”  On June 17, 2018 at least 17 people were shot at an Art Festival in Trenton New Jersey, and  last week 5 more individuals were killed in a “mass shooting” in Annapolis Maryland.  Please note that the quotation marks around the words “mass shooting” are there to comply with the federal government’s definition in which “4 or more people are shot”.

When we look at the total number of 2018 shootings in which three or less people were shot, the number varies depending on differing statistics from a low of 100 to more than 154.  No matter what the actual number is, we can all agree that any number is much too high.

While Echelon security staff was not deployed at either site, it is our belief that the training our security guards receive prepares them for rendering immediate assistance to our clients in the vital minutes between the time the first shot is recognized, and the first responding law enforcement officer arrives.

Our officers are trained in the ugly truth that no matter how a venue is secured, that the assailant will always have the upper hand.  Unlike law enforcement, security staff or the general public, the assailant knew they left their house with the intent of coming to an event to take human lives –  everyone else did not.

Statistics have shown that nine times out of ten, the assailant is either a current or former student, employee, or patron of the venue and has knowledge of how to enter the building with the least amount of detection.

While many other security companies stress the basic training of our industry – customer service, patrol basics, and report writing (all invaluable security industry skills) we require that all applicants be competent in such areas before their formal training commences. Building on these core values we then focus on what to do when things go wrong:

  • Dealing with Difficult People
  • Observation Skills
  • Tactical Awareness
  • Crisis Response or Active Safety Response.

And, because about half of our guard force is unarmed, we focus on the role expected of them in such situations.

We do our utmost to impress upon each new officer that in crisis situations their role as an unarmed guard is to alleviate panic.  We make sure that they fully understand that in the precious few minutes until law enforcement arrives and the “threat is neutralized” that they will be the first person of authority that frightened employees, guests or patrons will turn to for guidance.

Their first duty is to get as many people to safety as possible, using evacuation routes that are the least dangerous.  Once this is done and people are safe, our guards are trained to alert authorities that there is a shooter on the premises.  We instruct our staff on how to call local authorities, 9-1-1 and what information to provide.

Our security instructors stress the importance of safely exiting a building and best practices for doing so.  We teach the basic skills to assess if safe exit is not an option and provide the knowledge through practical exercises such as:

  • Securing an area
  • Cover vs. concealment
  • Improvising locking devices
  • (and only when necessary) committing themselves to direct confrontation with the assailant
  • Interacting with law enforcement upon their arrival.

Echelon understands that the training provided to new security guard staff members is not equivalent to the rigorous training provided to law enforcement – nor is it designed to be.  Its purpose is to provide familiarity with concepts, empathy with victims, and to guide the proper actions in times of crisis situations.  Our first duty to our clients will always be to respond in a preventive and proactive fashion at the most critical times.

Yet, should the circumstances arise, and prevention is not possible, our security guard staff understands that our role is to:

  • Mitigate as much physical and emotional harm as possible
  • Decide upon the proper survival protocols
  • Make sure that techniques are correctly applied
  • Keep everyone safe and secure until law enforcement arrives and the threat is eliminated.

Every state has different standards in order to become a certified security guard, so Echelon provides our own proprietary training to ensure our officers are prepared to respond appropriately in any situation.

hand-erasing-gun-from-blackboard_Red filter

By: Don Benn, School Security Training Instructor, Echelon Protection & Surveillance.
Word count: 643

hand-erasing-gun-from-blackboard_Red filterEchelon has been providing security solutions for educational institutions and school districts since the company was founded in 2001.

At that time, our original duties were to provide a helpful, professional, uniformed presence to assist the school staff in standard activities such as hall monitoring, crowd control at sports events, traffic control at arrival and dismissal, deterring horseplay and breaking up the occasional fist fight. This traditional style of school security required minimal specialized training and little more than common sense, good-character, and a sense of responsibility on the part of our guards.

This changed drastically after the events of December 14, 2012 when a 20-year-old male in Newtown, Connecticut armed with multiple weapons shot his way into a locked local elementary school and in less than seven minutes murdered 20 students and 6 adult staff members before taking his own life. At the time, it was the deadliest mass school shooting in America.

Within a week of this horrific event, our focus at the 20 schools in which we worked at the time shifted from deterring horseplay to preventing tragedy. Working in conjunction with school safety experts, district professionals and governmental and security industry trainers we rethought, revised and expanded our own exclusive school security training.

All Echelon school security staff received our proprietary School Marshal training.  Acknowledging that the very notion of having uniformed security guards in schools is fraught with controversy, budget and public relations concerns, we sought areas of common ground in an effort to deliver the most effective and affordable school security solution.

In the weeks following the Newtown murders, Echelon security specialists accompanied school district leaders on safety and vulnerability inspections of their schools.  During these security assessments, recommendations were offered and incorporated into revised crisis prevention and response plans.  Echelon participated with school staff in district lockdown and evacuation drills. We shared our collective expertise and became more knowledgeable and better trained ourselves.

At that time, Echelon was viewed as an “outside vendor” who understood that our job was essentially to carry out the district safety policies that were already in place. In time, we became regarded as “security partners” that take the lead in assessing the risks and developing the proactive strategies and technology to prevent active shooters and other crisis related events. Currently we provide security for over 60 public, private, parochial, charter and religious schools on a full-time or part-time basis, and we are able to train every guard to respond to active shooter threats in order to protect the students, faculty and staff.

Our guards learn the basics of such tested and proven methods as Run-Hide-Fight, in which they learn to use confrontation as a last resort.  In addition, they receive training in Move-Escape-Attack, which is a little more flexible but a little tougher when in charge of a large group of students.

Our guards are exposed to a veritable alphabet soup of methods including A.L.I.C.E (Alert, Lockdown, Inform, Counter & Evacuate) and C.O.U.N.T.E.R. (Consider Options Use New Thinking & Evade or Retaliate).  We teach these varied forms of response because we want our security guards to be able to adapt to the policies and protocols of whatever school they are assigned to protect.

With each new tragedy, like the latest Valentine’s Day shooting at Stoneman Douglas High School in Florida (17 killed), new information and strategies are formulated by law enforcement agencies and private security companies like Echelon. The best security guards will have a survivor/protector mindset. We train our guards to overcome the very basic human instincts of Flee, Fight, or (worse) Freeze.  A variety of training and technology provides our guards with more options to keep every person safe.

Hate crime photo

Hate crime photoOn February 27, 2017 the untoward happened in the least expected place. Over 100 headstones were vandalized in Mount Carmel cemetery, a Jewish cemetery in Philadelphia, on the heels of similar acts of anti-Semitism in Missouri over the previous weekend. Gravestones that had stood for years were knocked down, many of them cracked in two. While the community reeled, nearby business owners were also upset, as were the city’s numerous synagogues, Jewish Centers, Day Schools, and Jewish museums.

Though Philadelphia citizens were appalled by this blatant act of hate, the unfortunate truth is that hate crimes in America have been on the rise in recent months. According to the Anti-Defamation League, this increase in anti-Semitic incidents can be found everywhere from social media to small business and homes, and can take many forms, including vandalism and bomb threats. In fact, in the last two months the ADL reported 70 such bomb threats made to Jewish community centers.

“We’ve never seen anything like this before,” said Oren Segal, director of the ADL’s Center on Extremism (source: http://www.jpost.com/Diaspora/Clear-uptick-in-US-antisemitism-since-election-says-ADL-482639)
However, this enmity in our communities does not have to take us by surprise or upend our sense of safety. As in any crisis, readiness provides peace of mind. For business owners everywhere, creating a cohesive security strategy and plan for the short or long term helps to ensure that you are prepared in the event that your organization is randomly targeted.

As a proactive deterrent, consider hiring a professional security guard company trained specifically in managing hate crimes. You can choose to have a complete security assessment of your property or a consultation that gives you overall view of safety measures that can be taken immediately. These consultations will also assist you in identifying areas of weakness, such as areas with little visibility, employees who have not been given background checks, or the lack of proper planning in the event of a threat or attack.

Security camera surveillance is another positive step in keeping your people and property safe. The cameras serve three important but distinct functions. First, the presence of visible video security serves as a built-in deterrent to would-be criminals. Secondly, if a crime does occur on or near your property, the resulting video footage can be extremely valuable in both catching and prosecuting perpetrators. Lastly, the cameras can be monitored at any time, allowing for an immediate response from security guards or law enforcement officials if any unwanted or suspicious activity occurs. To get the most out of your video surveillance, hire an organization that specializes in video surveillance plans and installation.

Another affordable safe-guarding option is to hire armed or unarmed patrols for your property during specific times of the year, such as Jewish high holidays when you anticipate a greater number of crowds and/or distraction that could leave you and your guests vulnerable. Having a licensed, highly trained professional(s) present to watch for unlawful activity allows you to enjoy your event with the knowledge that your participants are soundly protected.

Echelon Protection & Surveillance provides all of the above services along with twenty years of successful professional experience. We are licensed, bonded and insured, plus every guard is trained to respond immediately and effectively in a wide-range of situations.

We also understand the special security risks and challenges facing the Jewish community. As a Jewish-owned security solutions company, we offer proven security services to deter and stop anti- Semitic violence and criminal activity before it starts or gets out of control.

Specifically, our expertise in managing and preventing hate crimes can be found in the security solutions we provide for Jewish institutions and organizations in the private, public and non-profit sectors, including the National Museum of American Jewish History, Rodeph Shalom, Beth Tkva B’Nai Jeshurun, Brith Achim, Beth Zion-Beth Isreal, Shaare Shamayim-Beth Judah, Temple Sinai, Philly Israel events, and The Consulate General of Israel.

In these volatile and uncertain times, take the next step to keep your organization’s people and property safe.  Our aim is always to anticipate and problem solve before a crime occurs.  Echelon Protection & Surveillance serves as your security partner, allowing you the peace of mind to manage your business or organization with confidence.

To see a full list of services including consultation, camera surveillance, employee training, and part or full time patrols, visit the website at www.epsagents.com.

Protect your inventory photo

Protect your inventory photoWhether you own a large chain of stores or a single boutique, one of the most difficult parts of managing your own business can be ensuring that your products are safe—from the moment they leave the warehouse to their security while on your premises. As much as we don’t like to think about retail loses due to employee theft or carelessness, that risk remains a reality for all business owners.

According to a 2015 report from the U.S. Retail Fraud Survey, employee theft is the “single biggest cause of loss to retailers,” leading to a $60 billion deficit for business owners across the United States.

Here are five ways that you can ensure the safety of your products, and save your business from unnecessary deficits that result from theft.

  1. Perform background checks on all of your employees. The greatest safety measure you can take is to be sure that you are hiring reliable employees in all areas of your business. Though background checks are not inexpensive, in the long run, they save you money and safeguard your peace of mind.
  1. Install video surveillance to create a greater sense of control and accountability. Employee theft accounts for almost half of retail shrinkage, according to The Small Business Chronicle. Employees have the easiest access to products, as well as to abusing discounts, or mismanaging refunds and credit cards. Video surveillance monitors this activity, and also creates a safer environment for employees by serving as a deterrent to robbery and as a safeguard in the event that something goes wrong.
  1. Hire a licensed, trained security guard to safeguard your property. These store officers can either be plain clothes or uniformed. Uncover agents can be trained to confront and deal with thefts in the moment, and uniformed officers serve as powerful deterrents to would-be thieves. According to About Money, customer theft accounts for a large amount of retail loss annually. Having a security guard on site can greatly reduce deficits incurred from shoplifting.
  1. Keep detailed and accurate records of your inventory, its movement, and the individuals who manage the products. Taking the time to record your inventory’s movement and progression is simply just good business sense, and it also allows you to notice almost immediately when a significant and unexplained loss occurs, and to then take quick and decisive action to prevent these losses from happening again.
  1. Retain a theft prevention expert to evaluate the security of your inventory from start to finish. A trained professional can help you identify efficiencies, anticipate potential pitfalls, and ultimately develop an effective strategy to eliminate unnecessary risks and employ best practices moving forward.

To protect your assets, it pays to devise a comprehensive plan, to continue to monitor your processes, and to put in place the security measures that will lead to greater profit by protecting what is most valuable to you at all times.

Echelon Protection & Surveillance can assist you in addressing your retail loss prevention needs and work to develop a security plan designed to categorically deal with internal and external retail theft. We employ a variety of solutions to protect your bottom line while addressing your budgetary concerns.

Sources:

  1. S. Retail Fraud Survey: http://www.d-ddaily.com/images/10-06-15_US_Fraud_Survey.pdf
  2. The Small Business Chronicle: http://smallbusiness.chron.com/retail-shrinkage-55148.html
  3. About Money: https://www.thebalance.com/top-sources-of-retail-shrinkage-2890265
security guard photo

security guard photoAs terrorist attacks become more frequent and more deadly, the threat of terrorism is becoming a much larger concern. For better protection, we will need to look at how the world is changing, what it is leading us to, and the steps that can be taken today for better security.

What Has Changed?

It may seem like the stakes are still the same for security, but the landscape has changed immensely. There are more considerations needed for terrorist threats. It is no longer only heavily trafficked areas may have needed security guards. Now, everyone needs active physical security.

The use of explosives and the apparent randomness of the attacks make a potential target far less obvious. In the case of the shooting in San Bernardino, the target was a building, which serviced individuals with developmental disabilities.

Every business, property manager, and individual need to consider the possibility of a terrorist attack. It is not just a consideration for events or areas with lots of foot traffic. A lack of security creates a terrorist opportunity. If you are not prepared, then you are a potential target.

Of course, special events are more likely to be a target, as was the case for San Bernardino. But even venues like bars and concerts have been targeted, as was the case in Orlando and some of the recent attacks in France.

The Mindset Of The Future

What will have to change is the anticipation of a terrorist attack. Every industry will have to be preemptive with their planning. Terrorism will need to be treated like preparing for a natural disaster. Not something inevitable, but something that is as disruptive as it is unexpected.

Your particular type of business is only safe from terror attacks until the moment it isn’t. By placing experienced security guards in every building, the risk of attack will drop dramatically.

Security for every industry will need to have terrorism response training. And more buildings will need to staff security personnel. The importance of trained onsite first responders cannot be overstated, as emergency response will be minutes away in the best-case scenarios.

Where The Fear Leads

With the use of explosives and automatic firearms, minutes of unchecked terrorism can be devastating. So the mindset will also shift more to focus on anticipation and profiling. Threats will need to be discovered before perpetrators take action. This does not necessarily mean racial or ethnic profiling, as much as it has to do with the body language and attitude of suspects.

These preparations are likely to become the general mindset of the security world only due to their effectiveness. Similar precautions are taken in Israeli airports, leading to perfect security records. A mindset of fear, unfortunately, leads to a default position of mistrust. If terrorism continues to go unchecked, the intensity of security precautions will become more preemptive.

What You Can Do Today

The first step is realizing that you are not immune to a terrorist attack simply because of your type of business or industry.

You will need to be vigilant, and invest in better security. This can be passive security measure, such as installing new locks, strengthening windows, and using stronger doors. For more active security, you can also use highly trained security personnel.

Employees can also be trained to deal with these situations more effectively. Everything from evacuation plans to education on the warning signs of terrorist intent will help.

Any of these security strategies will also help to prevent theft, burglary, and even make your business safer in the result of a natural disaster.  Everything you do today will benefit your overall security.

Three unifomred security guards

Three unifomred security guardsTerrorism is one of the gravest problems that society faces today and is an issue of both national and global concern. The violence, damage and destruction from a terrorist attack can be felt across the globe, which is why it’s now imperative that we become more involved in a strategic vision to protect ourselves, our territory and work towards preventing such horrific events.

Due to high visibility and value, top locations to protect from terroristic acts are public venues, where our friends, families and colleagues attend in large numbers for a variety of events. Incidents in schools, stadiums, movie theaters and more have taken place in all areas of our country and can create catastrophic damage and loss to our society. Although these spaces continue to be active targets for terrorists, there is often minimal presence of trained security protecting them. Yet preventing these situations requires expertly trained and certified guards who can assess and coordinate an effective deterrent or response.

As we’ve mentioned, the best way to reduce risk is to engineer a prevention method and having security that are highly-trained in a variety of comprehensive protective services in the event of a crisis can fulfill that. Securing an environment that houses hundreds to thousands of individuals takes specialized skill, such as crowd control, emergency response, behavior management and anti-terrorism deterrents, which only certified security experts can provide.

Security officials will also work with your business to conduct a plan to significantly decrease liability and adapt to changes in a threatening environment. When a location for potential damage is so high that a malicious individual may decide to target such a place, the risk is too great to not have proper protection on site.

The recent terrorist attack at the Pulse nightclub in Orlando, Florida, currently the worst mass shooting in U.S. history, had insufficient security onsite along with the deadly attacks in Paris, France and the Boston Marathon bombing. According to the Federal Emergency Management Agency (FEMA), about 90% of venues that aren’t prepared for an emergency fail within two years of being struck by a crisis. Ultimately, businesses must start implementing robust, appropriate security plans to protect their organization and help their patrons feel safe and secure.

Terrorists attacks continue to evolve, and we must keep pace by staying vigilant with our security measures. Investing in proper security prevents the risk of terrorism. Additionally, properly trained and certified security officers assist not only in averting the loss of property and valuables, but more importantly, in averting the loss of precious lives as well.

Security guard with video monitoirng

Why Combining Video Surveillance with Onsite Security is Invaluable

Security guard with video monitoirngA common question we receive from organizations in a variety of industries is whether integrating video surveillance with their onsite security is a worthwhile investment for their business needs. No matter the size of your organization, the answer is yes due to several significant reasons that any company will find beneficial.

Video surveillance technology, or CCTV (closed-circuit television) cameras, can do much more than conveniently oversee a surrounding area. It can save you and your business a great deal of time and money by further enhancing agent response and assisting with prevention. Video surveillance counters theft, violence and sabotage by securing and regulating your entire organization 24/7.

Along with an increase in security and safety, video surveillance provides a multitude of benefits including:

  • Visual Evidence for Investigations
  • Preventing Dishonest Claims
  • Improving Worker Productivity
  • Resolving Employee Disputes
  • Offering Real-Time Monitoring
  • Digital Storage for Easy Access of Footage

Video surveillance technology has become so valuable that The U.S. Department of Homeland Security relies heavily on it to assist with criminal acts throughout the country. In 2013, CCTV footage was used to identify and capture the Boston Marathon bombers and it’s used daily to protect us from any acts of terrorism. On a smaller scale, it’s used by over 50% of businesses large and small to protect their employees and help counter any illegal behavior.

However, despite common misconceptions video surveillance is meant to be a complement to an on-site security force and not a replacement. The primary purpose of security is to prevent crime, and while technology can be an excellent deterrent, it’s only useful when there are active, trained security agents supervising the cameras and ready to move if a criminal act is being done.

When you combine video surveillance with professional security officers monitoring that footage, you are provided with comprehensive protection of your assets. An onsite security agent provides a proactive approach to crime, and video surveillance extends the strength of their response. Combing these two tactics helps organizations prevent criminal acts and accomplish their overall goal of safety and loss prevention.

Overall, integrating innovative surveillance technology with your onsite security conclusively improves the security of a sensitive area. The combined benefits are continuous and necessary for a safe and secure environment.

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